Understands the event
Recognizes arrivals, changes, delays, requests and incidents in the context of the stay.
AcodeAIAcode|AI
in partnership with
AcodeAIAcode|AI
in partnership with
Operational intelligence that starts after the booking
Turn Stays bookings into consistently well-run stays.
AcodeAI connects booking context to physical operations: it interprets events, prioritizes pending work, coordinates teams, supports guests and records every delivery — from room readiness to checkout.
For Stays operators with 5 or more properties.
Explore all possibilities
Operational intelligence
Bookings, teams and execution in real time
Stays event
Stay extended until tomorrow
AI guidance
Reschedule pending tasks only
Facilities
Team notified and new departure organized
J02
Marina Costa
Physical room: J02 · Stays listing: J15
Team assigned
Operational AI
Interprets events and prioritizes the next action.
Facilities
People, tasks, SLAs, evidence and history.
Guest support
WhatsApp, messaging and IVR with context.
IoT and access
Sensors, cameras, devices and APIs.
Services
Parking, flexibility and in-stay catalog.
Two platforms, one complete journey
Stays organizes bookings. AcodeAI turns every booking into operational intelligence to coordinate the entire stay.
Stays remains the commercial source of the booking. AcodeAI adds the layer that understands context and coordinates everything that must be executed in the physical world.
A calendar alone
AcodeAI connected to Stays
Shows arrivals and departures
Prioritizes critical check-ins, checkouts and turnovers
Displays the booked listing
Controls and protects the room actually occupied
Lists dates and changes
Recalculates pending work without erasing completed work
Relies on messages and spreadsheets
Assigns owners, SLAs, evidence and escalations
Does not track execution
Connects support, facilities, IoT and services
AI as operational intelligence
Not a chatbot beside the operation. Intelligence inside the workflow.
AI relates the booking, guest, room, history, messages and physical events to flag risks, organize priorities and help teams act with context.
Signal received
Guest extended the stay
New departure tomorrow · physical room J02 · cleaning scheduled today
AI-guided action
Reschedule only what can still change
Preserve history, update operations and notify the owners.
Guides the decision
Highlights pending work, risks and the next action while keeping operational rules visible.
Coordinates execution
Supports the creation, assignment and monitoring of tasks and communications.
Learns from history
Preserves records and evidence to improve future responses and decisions.
Short-term rental facilities
Every booking becomes a living operational plan.
Teams see what to do, where, by when and with what evidence. Managers focus on exceptions instead of manually checking everything.
The right room, ready on time
Cleaning, setup and inspection follow arrivals, departures and physical room changes.
Accountable work orders
Cleaning, maintenance and inspections have an owner, priority, deadline, status and evidence.
Protected physical decisions
The commercial listing may differ from the occupied room without undoing the operational choice.
Reliable history
Completed work remains recorded; changes reorganize only work that can still move.
Stays + AcodeAI
From booking to execution, without losing context.
Stays sends the booking
Guest, dates, listing, channel and changes arrive automatically.
AcodeAI interprets the impact
Intelligence relates the physical room, restrictions, tasks, messages and services.
The team receives the action
Owners work through web, WhatsApp, QR codes, IVR or connected devices.
Delivery is documented
Statuses, deadlines, photos, conversations and history remain available to managers.
The platform in practice
One view for the guest. Another for the people executing the work.
Purpose-built interfaces connect guest support and operations without forcing teams to rebuild booking context.
Messaging with stay context
Teams know who the guest is, where they are and what remains pending.
Can I extend my stay for one more night?
I’ll check availability for the new period.
- Stays conversation history
- Quick replies and file sharing
- Operational tasks created from conversations
Check-in and physical allocation
The source listing remains auditable while the occupied room guides execution.
Commercial source in Stays
Listing J15
Operational allocation
Physical room J02 ✓
- Check-in data and documents
- Physical room protected from reassignment
- Restrictions, guests and accessibility
Work orders and evidence
Operations know what is late, who owns it and what was delivered.
Checkout cleaningIn progress
Room inspectionScheduled
Preventive maintenanceScheduled
- SLAs, priority and escalation
- Photos, attachments and history
- Cleaning, inspection, setup and maintenance
Connected, multichannel operations
Intelligence reaches the channel where work happens.
AcodeAI connects people and devices so a real-world event can generate context, a decision and an action.
WhatsApp and messaging
Guest support, alerts and execution with booking context.
Intelligent IVR
Voice requests can be identified, guided and routed.
QR codes
Fast access to routines, checklists, incidents and on-site services.
IoT and computer vision
Sensors, access control, cameras and events feed operations.
APIs and Edge
Integrations connect systems and enable decisions close to physical operations.
Services and new revenue
Offer convenience without mixing different workflows.
Each service follows the logic it truly needs: availability, stay dates, catalog, execution and financial records.
Explore all possibilitiesParking
Future availability lookup and parking reservations based on stay dates.
Early arrival, extension and late departure
Availability is checked before the change, then booking and operations are updated.
Convenience catalog
Laundry, linens and other items can be offered and sold through the catalog.
Service through delivery
Request, charge, owner and execution remain connected to the stay.
Everything your operation can connect
From the first booking to the next sale. Explore the possibilities.
AcodeAI brings operations, people, guest service, devices and new revenue together around each stay. Open each group to explore practical uses for your property portfolio.
01Bookings, rooms and turnoversFrom confirmation to departure, every booking guides the work at the property.ExploreCollapse
- Create operational requests when bookings are confirmed or changed.
- Plan cleaning, inspection and preparation between checkout and the next arrival.
- View arrivals, departures, occupancy and vacant units to plan the day.
- Assign physical rooms according to your hospitality rules.
- Keep the booked listing linked to the room actually occupied.
- Protect manual assignments, occupied rooms and completed check-ins.
- Reschedule only pending work when a booking changes.
- Organize the daily work plan by building, team and arrival time.
- Record check-in, checkout and the timeline of each stay.
- Apply automatic checkout according to each unit’s time and rules.
02Work orders, routines and qualityRequests, routines and incidents gain an owner, a deadline and proof of completion.ExploreCollapse
- Open work orders from bookings, guest requests and internal incidents.
- Schedule cleaning, inspections, room setup and corrective maintenance.
- Create recurring routines for each property, building or trade.
- Plan preventive work such as water tank cleaning and pest control.
- Turn sensor events into alerts and operational actions.
- Assign work orders by trade, priority, location and owner.
- Set SLAs, track delays and escalate critical requests.
- Use checklists for both execution and request intake.
- Attach photos and files and retain status and completion history.
- See past incidents and outstanding work for every unit.
03Operational team managementTeams know what to do; supervisors see workload, progress and results.ExploreCollapse
- Organize teams, assignees, supervisors and trades.
- Distribute work by building, unit, role and availability.
- Reassign work when new arrivals or unexpected issues arise.
- Guide execution through WhatsApp and operational screens.
- Track open, ongoing, completed and overdue tasks.
- Measure response time, on-time completion and team efficiency.
- Record who performed, supervised and completed each activity.
- Share a daily work plan with priorities and stay context.
04Guest service and experienceConversations and requests stay connected to the booking, room and team.ExploreCollapse
- Bring hospitality-channel and WhatsApp messages together.
- Assign and monitor conversations across agents.
- Prioritize unanswered threads and retain the stay’s conversation history.
- Use quick replies, file attachments and arrival instructions.
- Assist international guests with translation support.
- Interpret messages and route requests to the right action.
- Turn guest requests into tasks or work orders when needed.
- Let guests trigger the bot through OTA-channel messages for guidance.
- Track satisfaction and NPS to find opportunities to improve.
- Automatically translate international guests’ messages for the team and replies into the guest’s language.
05Sales and new revenueSell throughout the guest journey, with availability, payment and fulfillment in context.ExploreCollapse
- Send a direct-booking and payment link through WhatsApp.
- Offer parking spaces for a chosen period within the stay.
- Control space availability, occupancy and release.
- Sell laundry services with collection, processing and delivery.
- Offer extra cleaning during the stay.
- Sell additional linen or towel changes and convenience items.
- Offer welcome kits, in-room products and partner services.
- Check availability for early check-in, extensions and late checkout.
- Present relevant offers at the right point in a conversation or stay.
- Use a booking-linked purchase page for orders and payment.
- Track sales, payments, notifications and service delivery.
- Create a work order when fulfillment requires fieldwork, such as laundry pickup.
- Use a workflow without a work order when only availability and communication are needed.
- Record additional revenue and issue invoices where the workflow is enabled.
06Assets, supplies, linens and equipmentKeep track of the items a property uses and needs to replenish.ExploreCollapse
- Inventory operational supplies and consumables.
- Manage assets and equipment by building and unit.
- Link maintenance and incidents to each asset’s history.
- Track linens and their movement through the operation.
- Track uniforms and equipment issued to teams.
- Identify consumption, replenishment and purchasing needs.
07IoT, access and computer visionSignals from the physical world enter the same alert and response workflow.ExploreCollapse
- Receive events from connected sensors and devices.
- Monitor relevant property conditions and equipment.
- Connect alerts to the affected building, room and asset.
- Notify the right people and track incident resolution.
- Integrate access control, devices, APIs and the Edge Hub.
- Analyze camera images in configured computer-vision use cases.
- Detect visual events that need team verification.
- Connect detections to location, time, evidence and outcome.
08AI, alerts and management intelligenceAI helps interpret signals, prioritize action and spot operational patterns.ExploreCollapse
- Interpret messages and recognize guest intent.
- Connect requests to the booking, room and stay history.
- Support agents with translation and context-aware replies.
- Highlight critical tasks before the next arrival.
- Suggest the next step based on urgency, SLA and operational rules.
- Send notifications and alerts to assignees and supervisors.
- Track guest-service, work-order, team and property metrics.
- Use BI and intelligent analysis to find delays and recurring issues.
- Keep decisions, communication and completed work traceable.
Workflows depend on your operation, integrations and contracted services. Confirm the availability and configuration of each use case during your demonstration.
AcodeAI + Stays commercial partnership
Your operation does not start from scratch.
The demo and implementation start from the context your company already maintains in Stays.
Connected booking contextDemo applied to your operationExclusive offer for Stays clientsOperationally focused onboarding
Exclusive commercial offer
A plan that grows with your operation
Start with 5 units and reduce the average cost per unit as your operation grows.
AcodeAI Shortstay + Stays
Operational intelligence and facilities connected to your reservations
UnitsMonthly feeAverage per unit
Up to 5R$ 197R$ 39.40
Up to 10R$ 297R$ 29.70
Up to 20R$ 397R$ 19.85
Up to 30R$ 497R$ 16.57
Up to 40R$ 597R$ 14.93
Up to 50R$ 697R$ 13.94
More than 50Contact usVolume pricing
Monthly prices for active units.
WhatsApp message fees
Conversation and message fees charged by the provider are calculated separately according to usage.
Operation-branded number (optional)
R$ 79/month per number
Frequently asked questions
Straight answers before your demo.
Questions stay collapsed to keep the page easy to scan.
Does AcodeAI replace Stays?+
No. Stays remains the booking system and commercial source. AcodeAI uses that context to add operational intelligence, facilities, guest support, devices and services.
Why not use only a checkout calendar?+
A calendar shows dates, but it does not interpret impact, assign owners, track SLAs, protect the physical room, record evidence or connect support, work orders, IoT and services.
Can the occupied room differ from the booked listing?+
Yes. The Stays listing remains the commercial source. The physical room chosen by operations is recorded and protected in AcodeAI to guide check-in, checkout, work orders and services.
Does AI make decisions on its own?+
AI interprets signals, prioritizes risks and guides actions within company rules. Sensitive decisions and exceptions can remain subject to team confirmation.
Can services be sold?+
Yes. Parking has its own future availability and reservation flow. Laundry, linens and conveniences are sold as catalog items; early arrival, extension and late departure follow stay availability.
What is billed separately for WhatsApp?+
The monthly fee covers the platform. Conversation and message fees charged by the WhatsApp provider vary with usage and are calculated separately. An operation-branded number is optional at R$ 79/month.
How does onboarding work?+
AcodeAI prepares data and the operational structure during implementation. This is a one-time charge equivalent to one contracted monthly fee, not a second recurring monthly payment.
AcodeAI + Stays
See AcodeAI applied to your operation
Your demo starts with your real routine: properties, arrivals, departures, teams, maintenance and services.
A sales conversation grounded in your reality
We will not simply present screens. We will connect AcodeAI capabilities to the activities that currently consume time, create uncertainty or require manual checks.
Your journey from booking to checkout
We understand how rooms, teams, maintenance and guest support are currently organized.
A contextual demonstration
We show how a Stays booking becomes tasks, deadlines, evidence, guest support and services.
A clear next step
If there is a fit, we define an initial scope proportional to the size and priorities of your operation.